Keystone BTL streamlines application process

Keystone Buy to Let Mortgages has streamlined its mortgage application process for all submitted cases to provide a quicker and smoother service to brokers.

Related topics:  Mortgages
Amy Loddington
8th January 2013
Mortgages
With immediate effect, brokers can now directly access Keystone case managers to check on the progress of all submitted mortgage applications. Previously brokers had to contact the Mortgages for Business team.

The process for new cases remains unchanged – brokers give these to either their Keystone business manager or a member of the deal placement team at Mortgages for Business who will ensure that cases fit the criteria and are correctly packaged before submission. Once a case has been submitted, the broker will be allocated a Keystone case manager who becomes the main point of contact and manages the case through to completion.

David Whittaker, managing director of Keystone Buy to Let Mortgages and Mortgages for Business, said:


“These changes allow us to provide a quicker and more efficient service to brokers, ensuring we have the best procedures in place to reach our targets for 2013."
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