Santander also plans to enhance the mortgage video service by enabling customers to speak with an adviser by video link from their home using their own device.
Miguel Sard, Managing Director of Mortgages at Santander, said: “For most people, a mortgage is one of the biggest financial commitments they will make in their lifetime. We know that customers value speaking to a mortgage adviser who will explain what options are available to them and recommend a product to meet their individual needs.
“We are excited to offer customers this new mortgage video service, which works well alongside our existing offering.”