HSBC appoints interim head of mortgages

HSBC UK has appointed Aaron Shinwell as interim head of mortgages and savings while Michelle Andrews is on maternity leave.

Related topics:  Mortgages
Rozi Jones
18th April 2019
HSBC
"Over the last couple of years we have been making inroads by making our attractive products available to more customers through our intermediary partners"

Aaron has been at HSBC for three years and was previously head of strategy and planning for the bank’s retail products.

Tracie Pearce, HSBC UK’s head of retail products, said: “Aaron has spent almost two decades in the financial services industry, working for some of the biggest names across different disciplines, much of it involving mortgages and savings. With us, Aaron has played a leading role in a number of initiatives focussed on commercial management and improving customer experience, so this temporary change in role is perfect for him.”

Aaron Shinwell said: “Mortgages is a strategic priority for HSBC UK, and over the last couple of years we have been making inroads by making our attractive products available to more customers through our intermediary partners, after very many years of being a direct only lender.

"Alongside improvements to our customer journey we are making applying for a mortgage, getting a DIP and a formal offer through to completion a much smoother process. We are continuing to look for opportunities to do this whilst continuing to give more brokers access to our mortgages.”

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