This investment represents the latest phase of Connells multi-million pound business development programme and underlines the company’s ongoing commitment to deliver sustainable service excellence.
Commenting on this news, Ross Bowen Managing Director said:
“We have already increased our surveying capacity by 30% over the last 12 months and the timing of this expansion could not have been better given the housing market upturn.”
Whilst housing transaction levels remain well down on their peak, the early arrival of the second Help to Buy scheme for all properties is great news for the UK and will help to build on recent momentum. Ross Bowen added, “Our new investment will fund taking on 100 additional Surveyors throughout 2014 which combined with specialist professional development training and other initiatives we are delivering, will mean Connells’ people will remain at the forefront of their industry.”
Over recent months, there has been some concern reported about a market shortage of Chartered Surveyors available to undertake mortgage valuations. There have also been concerns about how there have been delays in getting valuations carried out in busier areas such as the South East. Throughout this period, lenders have benefited from Connells’ superior speed and quality service, and the additional recruitment will ensure its clients can continue to rely on Connells in the future.
Ross Bowen continued:
“We have been delighted with the response from experienced, trainee and graduate Surveyors wanting to join the Connells Survey & Valuation team. It is evident that there are many professionals across the mortgage valuation, residential surveying and property markets that share our passion for delivering excellent customer outcomes and are keen to pursue their careers with us.”
Virgin Money has a strong and long standing relationship with Connells which extends across mortgage distribution and valuation service management.
Brian Brodie, Virgin Money Sales and Marketing Director, said:
“This is just the type of initiative that the mortgage market needs. One of Virgin Money’s key principles is to put the customer first and Connells expansion and customer focus fits perfectly with our own requirements. Their support will play an important role in our future mortgage lending growth.”
In summing up Ross Bowen said:
“Delivering a next generation service solution that meets the needs of our clients and their customers is our priority. This latest development will ensure Connells remain at the forefront of the industry.”
