Offset mortgages a "golden opportunity for intermediaries"

94% of brokers believe a better range of tools from lenders could help them to dispel client misconceptions about offset mortgages.

Related topics:  Mortgages
Rozi Jones
2nd February 2017
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"Interestingly only 37% of all the self-employed borrowers we spoke to applied for their mortgage via a broker."

The research from Accord found that borrowers may not be benefitting from an offset mortgage due a lack of understanding of they how they work.

Brokers say better online tools, and more case studies and detailed KFIs would help them better promote the products.

Almost a quarter (23%) of brokers questioned found explaining offset mortgages to clients challenging, whilst 12% admitted to having limited knowledge of this type of home loan.

Over four-fifths (83%) of respondents agreed that offsets give borrowers a chance to capitalise on the current low interest rates on savings, but 41% said they dealt with no more than two offset cases last year.

Further research conducted by the Yorkshire Building Society Group confirmed that awareness and understanding of offset mortgages is limited amongst self-employed or contractor workers, one of the key groups that could benefit from the flexibility and tax advantages of an offset mortgage.

Almost a third (29%) of the self-employed workers questioned were unaware they could reduce the interest they pay on their mortgage by linking their home loan to their savings.  

The research also showed this particular group of borrowers had a number of misconceptions about offset mortgages. For instance, some believed they would not have access to their savings, whilst others didn’t realise they could also reduce their mortgage term or their monthly repayments.

David Robinson, National Intermediary Sales Manager at Accord, said: “Brokers have a good handle on the advantages of offsets, however whilst most borrowers understand what a mortgage is the intricacies of an offset are sometimes not as easy for some to comprehend.

“Interestingly only 37% of all the self-employed borrowers we spoke to applied for their mortgage via a broker. This suggests that offset mortgages present a golden opportunity for intermediaries who can expertly navigate clients to the best offset option, if appropriate, coupled with greater support from lenders.

“At Accord we’re committed to helping brokers meet their clients’ needs, and we aim to make their job as easy as possible. We recently launched an interactive online toolkit called Client Hub which includes extensive guides and animations that brokers may find helpful when explaining the benefits of an offset to clients.”

Brian Murphy, Head of Lending for Mortgage Advice Bureau, added: “Accord’s research suggests that a little over a third of the self-employed borrower group surveyed arranged their mortgage via a broker. This is in stark contrast to the fact that more than two thirds of all mortgages are arranged via the broker community. This perhaps suggests that the self-employed group of clients, for whom offset mortgages will often be one of the best options, are perhaps not taking advantage of the benefits of using a broker.”

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