Industry professionals from leading financial services and utility providers gathered at the event hosted by television presenter Jake Humphrey.
The best product is not always the cheapest and sometimes benefits can be overlooked. These awards showcase the technically good products that also carry consumer approval.
The Moneyfacts Consumer Awards combined honest consumer feedback with the technically elite products to reveal the best ‘all rounder’.
Sylvia Waycot, Publishing Director at Moneyfacts Group, said:
“We are delighted with the survey response which received almost 60,000 completed surveys from the general public and resulted in 500,000 answers being analysed, making this the largest annual survey of its kind.”
The winners are:
Best Pet Insurance Provider:
Winner: Petplan
Highly Commended: Animal Friends
Commended: The Co-operative Insurance
Best Car Insurance Provider:
Winner: LV=
Highly Commended: Post Office
Commended: The AA
Best Health Insurance Provider:
Winner: AXA PPP Healthcare
High Commended: Simplyhealth
Commended: WPA
Best Travel Insurance Provider:
Winner: AA Travel Insurance
Highly Commended: Insure & Go
Commended: JS Insurance
Best Travel Money Provider:
Winner: Post Office
Highly Commended: M&S Money
Commended: Sainsbury’s Finance
Best Prepaid Currency Card:
Winner: CaxtonFX
Highly Commended: FairFX
Commended: MyTravelCash
Best Home Insurance Provider:
Winner: Tesco Bank
Highly Commended: The Co-operative Insurance
Commended: Bank of Scotland
Best Energy Provider:
Winner: The Co-operative Energy
Highly Commended: e.on
Commended: EDF Energy
First Time Mortgage Buyers’ Choice:
Winner: HSBC
Highly Commended: Yorkshire Building Society
Commended: Nationwide Building Society
Best High Street Mortgage Provider:
Winner: HSBC
Highly Commended: Halifax
Commended: NatWest/Royal Bank of Scotland
Remortgage Buyers’ Choice:
Winner: Nationwide Building Society
Highly Commended: first direct
Commended: Woolwich from Barclays
Best Personal Loan Provider:
Winner: Sainsbury’s Finance
Highly Commended: Tesco Bank
Commended: Nationwide Building Society
Best Credit Card Provider:
Winner: Barclaycard
Highly Commended: M&S Money
Commended: Tesco Bank
Best Cashback Site:
Winner: Quidco
Highly Commended: Topcashback
Commended: ILoveCashback
Best Current Account Provider:
Winner: Barclays Bank
Highly Commended: Halifax/Bank of Scotland
Commended: first direct
Best Student Account Provider:
Winner: NatWest/Royal Bank of Scotland
Highly Commended: Halifax/Bank of Scotland
Commended: Barclays Bank
Best High Street Savings Provider:
Winner: Yorkshire Building Society
Highly Commended: Nationwide Building Society
Commended: Post Office
Best Online Savings Provider:
Winner: ICICI Bank UK
Highly Commended: first direct
Commended: ING Direct
Best ISA Provider:
Winner: Aldermore
Highly Commended: Barclays Bank
Commended: Halifax
Best Online Banking Provider:
Winner: first direct
Highly Commended: Lloyds TSB
Commended: Barclays Bank
Best Customer Service:
Winner: Halifax/Bank of Scotland
Highly Commended: Post Office
Commended: Lloyds TSB
