A market-leading system that not only streamlines member business processes, but also helps IFAs prepare for the challenges of the RDR, the new one-stop risk profiler also addresses the issues raised by the FSA in their assessing suitability papers in January and March 2011.
The tool maps investment solutions to meet client risk scores, including WRAP and platform model portfolios, insurance companies and single fund multi-manger funds.
Developed with the assistance of Oxford Risk and Rayner Spencer Mills, the tool enables the adviser to move the end-client relationship beyond transactional level, to build trust, involvement and loyalty, resulting in a long-lasting, productive, two-way relationship for the future.
Doug Crawford, Chief Executive Officer, said:
“The new risk profiler offers a clear benefit for the Personal Touch member, with professional client-facing risk profile reports and a clear audit trail.
"Plus it’s great for the end-client. Not only does it help to educate the client and demystify financial services products, it also ensures that the client feels that they have participated and fully understood the process that supports their decision-making.”
To support its vision of being ‘the financial services community that everybody wants to join and nobody wants to leave’, Personal Touch has a track record of developing leading products and services that put the end-client at the heart of its business.
"The risk profiler is just one of many developments the company has put in place in recent months. At a time when many organisations are seeing budgets frozen and development projects shelved, Personal Touch continues to invest heavily in its member network.
"Personal Touch is now the second largest financial services network*, building on its mortgage and insurance heritage to become a full service network. The company views an enhanced IFA proposition as a strategic imperative to aid adviser retention, and to drive recruitment and development.
Damian O’Connor, of Roxburgh Financial Management, a Personal Touch member who participated in the pilot study, said:
“The risk profiler is simplicity itself to use. Our advisers are already reaping the benefits by writing additional business, and our clients have expressed appreciation for a straightforward approach to assisting them with their investment decision-making.”
