"We know the broker plays a significant role in helping clients buy their dream home, that’s why we have decided to send a welcome gift on their behalf to celebrate the move."
During a three-month pilot any first-time buyer or home mover who completes a mortgage with Accord will receive a complimentary welcome hamper at their new property with a card addressed from their broker.
The program is designed to enhance the way Accord supports intermediaries, and help strengthen brokers’ relationships with their clients.
Each welcome hamper, sent on behalf of the broker, includes a cafetiere, two mugs, a packet of Lavazza coffee and the latest issue of a homes and interiors magazine.
David Robinson, National Intermediary Sales Manager at Accord, said: “Buying a new property is a big moment in anyone’s life and their broker has been there every step of the way.
“We know the broker plays a significant role in helping clients buy their dream home, that’s why we have decided to send a welcome gift on their behalf to celebrate the move. We are committed to helping brokers build a real connection with their clients, and we hope this nice touch will do just that.
“We’re trialling this program for the next few months and we’re encouraging brokers to let us know their thoughts. We will take on board broker feedback to consider whether we run this long-term.”
