The company - part of the Mitchell Farrar group - has won the prestigious award for an unprecedented third time in four years.
The awards recognise the efforts of outstanding individuals and businesses which operate in the UK insolvency and rescue industries.
The criteria for this accolade include such things as client satisfaction and client success and it is testament to the hard work and efforts that the whole team at Debt Advisory Line has put in over the past year.
Jim Rowley, Managing Director at Debt Advisory Line, is delighted with the company’s repeated success.
He said:
“I am absolutely thrilled to be taking home the award for the third time! We are committed to providing transparent, trustworthy, ethical and above all supportive debt management advice to the increasing number of debt stricken UK consumers.
"At a time when the Government is urging consumers to ‘do their part’ and sort out their own debt, this award recognises the extreme professionalism of Debt Advisory Line’s staff, which confirms my belief that we really are the best people to turn to as clearly not all companies in our sector work to the high standards that we do.”
Since winning the initial title in 2008, Debt Advisory Line has continued to expand, and now employs almost 300 staff, who are now assisting more people than ever and increasing its market share thanks to expert advice which helps clients find the right solution for a whole host of financial problems be it an IVA, a debt management plan or bankruptcy.
The company regularly scores more than 80 per cent – and on many occasions over 90 per cent – in its customer satisfaction questionnaires.
Jim said:
“One of our key company values is that we are trustworthy and reputable – consumers should be aware that not all debt management companies are the same.
"We are leading members of DEMSA and operate with integrity to provide financial solutions to our customers that are in their best interests.
“We are also in advanced discussions with some of the largest companies in the UK about setting up partnerships to offer our debt management services to their customers.
"Winning this award will further reinforce our already strong position. We are also convinced that placing customer satisfaction at the forefront of what we do will help to secure more partnerships”
