DMS work with banks, building societies, housing associations, solicitors, local authorities and centralised lenders and integration to the Arrears Management System will enable them to electronically receive instructions from client to pass to their nationwide network of field agents.
The Arrears Management System links lenders with the suppliers they use throughout the arrears management process including asset managers, solicitors and field agent firms enabling the quick and efficient flow of information.
Barry Culver, managing director at DMS said:
“Early identification of a Customer's problems is a proven method of reducing the levels of arrears experienced by Lenders and helping nurture long term relationships.
“We take great pride in ensuring that the best available solution is achieved on behalf of our client and this includes a slick and accurate transfer of information relating to a case. We’re very pleased to add the Arrears Management System as one of the ways that we receive instructions from clients.”
Paul Duckworth, director at The Charlbury Group said:
“Technology sits at the heart of the DMS proposition as can be seen with their paperless web portal for mortgage arrears visits and we’re delighted that our technology will now support them even further.”
