"The new and improved Mortgage Hub brings everything an intermediary needs together in one convenient place."
- James O’Reilly, head of intermediary partnerships at Leeds BS
Leeds Building Society has announced a series of upgrades to its Mortgage Hub platform.
The Society launched Mortgage Hub in 2020 and more than 23,500 intermediaries and administrators have since signed up to the online mortgage platform.
From today, Mortgage Hub has been improved and upgraded to include both new residential lending and product transfer switches (to be known as rate switch on the platform) in one place.
The changes aim to bring a more user-friendly interface, with a paperless journey and a more streamlined process to find existing customer records.
The Hub will offer instant illustrations, and, in some cases, offers will be received immediately.
Advisers can also access real-time updates on the progress of rate switch applications using Mortgage Hub’s case tracking functionality.
In addition, Leeds is offering more accurate valuations using Automated Valuation Model (AVM) data and has extended its rate switch window. Requests can be submitted up to 180 days before the end of a client’s existing deal.
James O’Reilly, head of intermediary partnerships at Leeds Building Society, said: “Mortgage Hub has become incredibly popular with intermediaries since its launch. Our mortgage application process has become more streamlined, saving everybody time amid some of the busiest months for lending in our history.
"The new and improved Mortgage Hub brings everything an intermediary needs together in one convenient place. They can now transfer customers onto a new product using Mortgage Hub – and with instant illustrations and, in some cases, immediate offers, case tracking, and document upload functionality, managing rate switches has never been easier.”
