The upgrade has been designed to provide a more streamlined service for users, a more detailed information flow, as well as presenting them with more income-generating opportunities.
One of the major new opportunities for broker users is the ability to quote and instruct Blacks to work on behalf of Precise Mortgages far earlier in the process than previously. Up until now brokers would have to wait for Precise Mortgages to instruct Blacks Connect itself however now the quotation and instruction can be made by the broker automatically and they can earn money on that instruction.
The system will also help Blacks Connect staff to support brokers and their clients where lenders require full searches on a remortgage – a trend which has increased recently. Full searches only used to be required predominantly on purchases but now the Blacks Connect system can help staff identify the lender, the potential requirement for a full search and subsequently advise the client of this during the welcome call.
Blacks Connect not only offers conveyancing services but also provides the full range of legal services to the broker community including commercial, Wills, employment and litigation.
David Gilman, partner in charge of Blacks Connect, said:
“Our quotation and instruction system is at the heart of our proposition and we are continually striving to develop an easy-to-use, transparent, informative and opportunity-focused offering. This newly-enhanced system provides a number of clear benefits to users, not least the opportunity to quote and instruct Blacks Connect themselves for Precise Mortgages’ cases where previously they would have to wait for the lender to do this. This is likely to mean a significant time-saving for all concerned and should be welcomed by not just the client but all stakeholders, particularly as it means the broker is earning that income.
"The system is also supporting Blacks Connect staff, for example, with information on those lenders that may require full searches on remortgages. Our upgrade of the system does not stop here however and we will be working with our developers to ensure we are fit for purpose both now and in the future.”
Alan Cleary, Managing Director of Precise Mortgages, commented:
“It is good to see members of our conveyancing panel invest in their service proposition as we know from our research that brokers and borrowers want the highest levels of service quality in their dealings with solicitors.”
