Computershare launches online mortgage platform

Computershare has launched a “futureproofed” online mortgage customer service platform to allow borrowers to access and alter their information as well as make payments towards their mortgage online.

Related topics:  Mortgages
Rozi Jones
5th December 2016
Andrew Jones Computershare
"Computershare prides itself on technology innovation and I’m delighted that we have been able to apply the full extent of our company’s expertise and experience in creating iConnect Online."

Computershare's mortgage servicing arm, Computershare Loan Services, has released iConnect Online which has been designed in line with Web Content Accessibility Guidelines that help those with disabilities use the site.

Computershare Loan Services say that, as well as incorporating the current needs of users, such as compatibility with smart phones and tablets, iConnect Online has been “futureproofed” to be able easily to accommodate future technological developments.

Andrew Jones, Chief Executive Officer at Computershare Loan Services, said: “Computershare prides itself on technology innovation and I’m delighted that we have been able to apply the full extent of our company’s expertise and experience in creating iConnect Online.

“As ever we have ensured that our service can be fully tailored to the identities and needs of each client, ensuring their brand remains strong and visible – and their customers have a seamless experience when using the platform.

“We’ll continue to invest in digital channels to improve and personalise customer experience in an industry that has been historically slow to adopt change.”

Computershare Loan Services currently administers more than half of all outsourced mortgages in the UK.

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