"Introducers can expect to see regular additional services and other enhancements to the system in the months to come."
The new portal (TED – Technology Enhanced Decisioning) will enable introducers to complete online DIPs and send applications directly to FHL, upload supporting documents and track ongoing cases.
Commercial Director, Simon Bayley, said: “Our stated aim has always been to constantly improve our service for our introducer partners and the launch of our new portal demonstrates our commitment to providing the conditions which make dealing with FHL, the simplest and most efficient in the market.
"I would add that this is just a first step in creating the best online experience for introducers, backed up by the wealth of accessible human experience we have both at head office and in the field through our Regional Account Managers. Introducers can expect to see regular additional services and other enhancements to the system in the months to come.”
Ying Tan, Managing Director, Buy to Let Club, commented: “We have been part of the beta testing on the new portal and are impressed with the look and feel, the ease of use and the efficiency it has brought to dealing with FHL. We look forward to working with FHL on the next stage of development.”
