Leeds has also increased its underwriting capacity and expanded its telephone BDM team in recent months.
Additionally, it has introduced a same-day valuation process and increased proc fees for directly authorised intermediaries, bringing these level with fees for appointed representatives.
Louisa Sedgwick, Leeds Building Society’s Head of Intermediary Distribution, said:
“I’m really pleased to have filled these new posts quickly and have the strengthened team in place.
“We have listened to feedback from brokers as we reviewed our intermediary proposition and have invested in our team to enable us to continue to react, innovate and improve the service we offer to our intermediary partners.
“The Society has made some impressive changes to develop its intermediary proposition over the past few years, both pre- and post-MMR, and we will continue to support the growing needs of our brokers and their customers.”
