"We now have 53 BDMs working hard to support mortgage intermediaries in our new operational structure."
Zoe Haddon joins as a field BDM who will be working alongside brokers in York, Leeds and Teesside. She has worked for the bank for 23 years in a number of capacities including bank manager, personal mortgage adviser and a relationship manager.
Bethany Dowe joins as a phone based BDM to support brokers in the East of England, having spent the last two years in the LiveTALK team – NatWest’s dedicated broker instant messaging service.
Adam Depledge has taken over the phone BDM role covering Lancashire, Yorkshire and Greater Manchester on secondment. Adam is another graduate from the LiveTALK team to make the jump to BDM.
Daniel Zipfel is another new phone based BDM who will cover the West Country including Bristol. Daniel has been working within the RBS Group as a personal mortgage adviser for the last four years.
Another new phone BDM is Suzie Hayter who will cover Coventry, Leicester and Nottingham. Suzy has accumulated a number of years of mortgage experience working as a team manager in the bank’s direct operation.
NatWest has also appointed two new phone area sales managers. Matt Wetherell and Michelle Edgley both graduate from BDMs to take up these managerial roles. Matt has 14 years' mortgage experience, most of them in a BDM role. Michelle has been a phone BDM with NWIS for the last three years.
Last week, NatWest launched a new BDM model, pairing up a field BDM and phone BDM to work in partnership, giving brokers a more responsive service and greater access to at least one BDM.
Mark Bullard, Head of Sales at NatWest Intermediary Solutions, said: “I am delighted to further increase the geographic coverage we can offer brokers. We now have 53 BDMs working hard to support mortgage intermediaries in our new operational structure. The new additions will bring energy, knowledge and a willingness to help – important qualities needed to be a successful BDM.
