Mortgages

New TSB broker platform to halve DIP time

TSB has launched Mortgage Pro - a new broker platform which will manage the full mortgage process, from initial enquiry through to release of funds.

Rozi Jones
|
1st December 2017
tsb
"This is all part of TSB’s liberation from our current LBG legacy systems, making us more responsive, agile and innovative"

TSB has launched Mortgage Pro - a new broker platform which will manage the full mortgage process, from initial enquiry through to release of funds.

Mortgage Pro promises to halve the time to reach a decision in principle – from approximately 30 minutes to 15 minutes – as well as reduce the application to offer time by two days.

The system can be used on desktop computers, mobile phones and tablets and aims to be a more 'user friendly' system for brokers, only displaying relevant interest rates for particular customers.

TSB says intermediaries and their clients will also be kept informed throughout the application process, reducing the number of case enquiry calls that need to be made.

The system is currently being trialled with L&C Mortgages, with a full rollout expected next year.

Roland McCormack, TSB’s Mortgage Distribution Director, said: “TSB Mortgage Pro is going to give us a market-leading sales system and allow us to provide an even better – and faster – service to our brokers and customers.

“This is all part of TSB’s liberation from our current LBG legacy systems, making us more responsive, agile and innovative, accelerating us on our mission to make banking better for all UK customers."

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