The expansion of Shawbrook’s product range and the desire to provide consistently high levels of service across a range of complex areas has led to this new division structure. The introduction of these new teams follows the success of the Short Term Loan desk created in autumn 2013.
Consisting of one Senior Lending Manager and a minimum of three Lending Managers, each team will increase the level of support Shawbrook currently offers its broker partners by ensuring applications are dealt with by those with the most in-depth knowledge of the relevant area. The teams will progress deals from the enquiry stage through to completion, and all decisions will be mandated within the team. Each team will also have dedicated Lending Officers to support brokers with progressing cases through to completion.
As Shawbrook increases its product range, the teams will be able to support this growth and continue to refine the service offered to brokers. Although the different teams vary in specialism, resources will be pooled to ensure consistent service levels for brokers at all times.
The residential investment team will be headed up by Daniel Standing and consist of Thomas O’Brien, Gene Clohessy, Kevin Green and Jude Miranda, all of whom have a strong history of residential transactions.
Commercial and semi-commercial investment applications will be handled by Emma Collyer, Daniel Hedges and Claire Wilson, with David Morris providing interim leadership.
The third new team specialises in assessing complex trading business applications and large loans, taken as being over £750,000. The Senior Lending Manager is Trevor Lane, who will be overseeing Dave Ellis, Gemma Smith and Shaun Bains.
This is in addition to the Short Term Loan team that is headed up by David Alexander with Donna House, Andy Thurston, David Humphrey and Kynan Benjamin as Lending Managers, and Tina Barlett as the dedicated Senior Lending Officer supported by Kim Wood and Tracey Powell.
Karen Bennett, Sales & Marketing Director, Commercial Mortgages, Shawbrook Bank said:
“By creating teams which specialise in a particular area of commercial mortgages, we can ensure our brokers are serviced by those underwriters with the most expertise. Specialist knowledge helps to ensure applications progress smoothly and that possible problems are ironed out at the start. The teams’ dedication will help to streamline the application process, and ensure our broker offering continues to be of the highest quality.”
