Advisers are urged to focus on the Consumer Duty challenge posed by the inclusion of unused pension funds in estates.

Later life firms are encouraged to integrate vulnerability considerations into advice, product design, and customer service.

Clare Davies, compliance director at Mortgage Advice Bureau, explores why advice, products, and services must not only be fit for purpose, but also delivered in a manner that genuinely...

Aegon has also implemented a pension income reliability feature, designed to eliminate unnecessary delays with drawdown income.

Simon Taylor, senior director at Yonder Consulting, says a lack of consumer awareness around Consumer Duty presents an opportunity for banks and building societies to take bold action...

Andrew Gething, managing director at MorganAsh, says much of the focus of Consumer Duty has been on identifying vulnerable customers – but what do advisers and firms do next when...

The database outlines how to declare a customer as vulnerable to each lender.

Less than half are very confident they are meeting Consumer Duty obligations on later life lending.

Beth Yolland-Jones, clinical lead at duty of care assessment company Comentis, shares eight top tips to help clients struggling with cognitive decline. 

The support services provider has added support tracking to MARS.