"We were looking for someone who shared our vision for TSB, who had a strong track record in financial services"
Debbie, who is currently chief operating officer at CYBG, will replace Paul Pester who left the firm earlier this year amid ongoing IT issues at the bank.
Richard Meddings will continue in his role as executive chairman, before returning to his previous position as non-executive chairman when Debbie begins her role in 2019.
Richard said: “When we began the search for a new CEO, we were looking for someone who shared our vision for TSB, who had a strong track record in financial services, and who would inspire TSB Partners to fulfil TSB’s true potential.
“In an impressive field of candidates, Debbie stood out. With over two decades of experience, superb retail and SME banking expertise, and a genuinely open and engaging style of leadership, we have found an outstanding new CEO.
“What’s more, Debbie brings a clear challenger mindset to TSB and she shares our vision for what a strong challenger bank can achieve for customers. I’m confident that Debbie will have great chemistry with the TSB executive team and together they will drive our ambition to become the leading challenger bank in the industry.
“Debbie’s appointment is another step forward against the three priorities we set out in September, namely: completing the work of putting things right for customers; achieving full functionality across all TSB products and services; and appointing the right CEO for the next chapter of TSB. As we look to the new year, TSB can now look forward with renewed ambition.”
Debbie added: “I’ve known and admired TSB for many years and I have huge respect for the values on which TSB has been built. A lot of banks talk about creating the right culture, but TSB has it. The passion and commitment of TSB Partners to deliver for customers is second to none.
“The exciting thing about TSB is just how much potential the bank has to redefine banking to better serve customers and their changing financial needs. Thanks to the skill of TSB Partners, the strength of TSB’s network, and the capabilities within the bank to deliver, TSB has all the right ingredients to be the leading challenger bank in the UK.
“I’ve heard so much about the team at TSB and I can’t wait to get to know everyone. Together, our goal is to ensure TSB becomes the champion for consumers in our industry.”
