"As the savings and investment experience continues to be digitised there are huge opportunities to leverage digital development, alongside our advisers, to improve the advice experience."
Richard joins from M&G Wealth, where he was director of wealth solutions transformation, and will start his new role in October
Ian Hunter, client director at Hargreaves Lansdown, said: “Richard’s background in developing digital led strategies which focus on client experience within the financial advice sector is something we can be really excited about. His experience and approach align with the exciting strategy we have for our financial advice offering and his experience will help to drive and improve this offering to clients. I look forward to working with him to develop our advisory services.”
Richard Caldicott added: “It’s exciting to be joining the market leader in direct investing at such a pivotal time in their evolution. Making advice accessible and inclusive for all demands new solutions and services, and HL are totally committed to delivering these. As the savings and investment experience continues to be digitised there are huge opportunities to leverage digital development, alongside our advisers, to improve the advice experience.”
