"Mortgage customers want a fast, simple, and efficient service – which existing, outdated technology platforms are failing to deliver."
MQube, the parent company of MPowered Mortgages, has partnered with cloud-native banking technology company, Thought Machine, to make real-time decisions on mortgage loans.
The partnership will utilise both Thought Machine’s core banking platform, Vault Core, and MQube’s AI-driven mortgage platform to enhance the mortgage journey from origination to underwriting, through to account management.
MQube’s mortgage origination platform, adopted by its prime residential lending brand MPowered Mortgages, uses artificial intelligence and data to speed up and simplify the mortgage journey.
Vault Core allows lenders to build, test and launch tailored products designed specifically to meet customers’ needs, from green mortgages to customised savings accounts.
Stuart Cheetham, CEO at MQube and MPowered Mortgages, said: “Banks, building societies and non-bank lenders have been slow to both adopt and integrate the latest technologies into their business models. Their legacy technology adopted by banks has resulted in a long and arduous mortgage journey that borrowers complain about. This remains a key problem for banks and leads to unhappy customers.
“This partnership allows us to offer banks, building societies and non-bank lenders a solution to this age-old problem, with smoother banking and a faster mortgage process resulting in more satisfied borrowers and a streamlined solution to their financial affairs.
“Our mortgage platform, which is available to all mortgage brokers nationwide, has changed the mortgage process for the better and improved the way our brokers do business. We are excited to extend the benefits of our platform to banks, and work with Thought Machine to improve the entirety of the mortgage and lending ecosystem.”
Liam Leahy, managing director of sales at Thought Machine, added: “Building societies, banks and non-bank lenders risk being left behind if they fail to adopt modern technology now. Mortgage customers want a fast, simple, and efficient service – which existing, outdated technology platforms are failing to deliver.
“By offering personalised products that can meet customers’ specific needs – in contrast to the ‘one size fits all’ approach that currently causes frustration and delay for mortgage customers across the country – mortgage providers will be able to grow their customer bases and increase their market share.
“We’re looking forward to working with MQube in streamlining and simplifying the entire mortgage process for providers and their end customers nationwide.”
