In a change to our usual 'On the Road' series, we instead caught up remotely with Thomas Humphreys, telephony BDM at Gatehouse Bank, to discuss how he's adapting to working from home and how...

In a change to our usual 'On the Road' series, we instead caught up remotely with Owen Bentley, key account manager at United Trust Bank, to discuss how he's adapting to working from home and how...

We spoke to Peter Higgins, regional account manager at SortRefer, about offering brokers a service they can't refuse and how broker businesses can become a ‘one stop shop’ for all aspects of a...

We spoke to Neil Keenan, regional account manager at SortRefer, about why it's so important to be authentic, how he can help brokers earn more money, and why he wishes they didn't want to meet him...

We spoke to Jane Forshaw, BDM at Pure Retirement, about the one thing she wishes all brokers knew and how to be the 'right kind of busy'.

We spoke to Phil Lawford, BDM at Tipton and Coseley Building Society, about being honest with brokers and the value of manual underwriting.

We spoke to Marc Turner, senior business development manager at InterBay Commercial, about the importance of 'framing' a case and the best time for him to stay in touch with brokers.

We spoke to Paul Delmonte, BDM at United Trust Bank, about why brokers should always discuss 'impossible' cases and why it’s always better to pick up the phone.

We caught up with Julie Hanif, BDM at Buckinghamshire Building Society, to discuss firm's major underwriting change and Alan Sugar's board room battles.

We spoke to Paul Gregory, regional account manager at SortRefer, about the key to building rapport and solid relationships with brokers and how to make the most of a valuable income stream.