"Often we offer a solution where the high street cant help. When the computer says no, common sense lending takes over and that’s where we come to life!"
In our new series exploring the life of BDMs, we spoke to Tom Molloy, account manager at Mansfield Building Society, about the benefit of using building societies and whether it's 'sad' to have a favourite service station.
FR: What area do you cover?
I cover all of England and Wales.
FR: If you had one ‘top tip’ for life as a BDM, what would it be?
Stay in touch with head office! It’s easy to feel isolated “on the road” but I always make sure I spend a couple of days in the office a week. I think internal stakeholders are as important as external ones and it keeps you attached to the heartbeat and the culture.
FR: How do you pass the time on the road - books, podcasts, audiobooks?
I love listening to music but get sick of the same songs on the radio all the time so I’ve recently started listening to audiobooks to help pass the time, I’m on with Bear Grylls at the moment but if SAS stories get tiresome, there’s always my overly expansive, eclectic apple music playlist!
FR: What’s one thing you wish all brokers knew?
The benefit of using building societies! I wont go into a rant about the fact we are run for the benefit of our members and our community work, etc. Often we offer a solution where the high street cant help. When the computer says no, common sense lending takes over and that’s where we come to life!
FR: A quick email on Monday or a phone call in the afternoons - how can brokers contact you?
Either! My phone is always on, if you call me at 3am it might take me a little longer to answer but I’ll always get back to you! I’m often travelling around or hosting events so email works just as well.
FR: And lastly - what’s your favourite place to stop for a coffee when you’re between meetings?
I have to admit, I’m a coffe-aholic and Motorway Services Costa is my normal go to depending on where im travelling. However, I have to say my absolute favourite is Gloucester Services! Is it sad having a favourite services?