Customer verification platform, Sikoia, has partnered with cloud-based mortgage and savings software provider, Finova, to automate the manual review of broker-submitted documents.
By integrating Sikoia’s AI-powered document solution directly into Finova’s lending platform, lenders can now automate key checks. These include verifying whether documents meet application criteria - such as verifying the dates and completeness of bank statements or payslips - and support more complex income and affordability assessments. This reduces processing times, minimises document errors, and helps underwriters focus on higher-value tasks.
The partnership forms part of Finova’s wider strategy to embed AI and large language model (LLM) technologies across its platform. This first phase targets document handling, improving data quality and reducing unnecessary back-and-forth between brokers and underwriters.
Additionally, structured data, including income evidence, is automatically extracted and presented in an accessible format, helping underwriters make faster and more informed decisions.
Future phases will extend these capabilities into Finova’s Broker CRM, enhancing document quality and compliance earlier in the mortgage journey.
Alexis Rog, CEO and founder of Sikoia, commented: “Manual verification of customer-submitted information remains a major bottleneck for lenders. Our partnership with Finova demonstrates how Sikoia’s platform can solve this challenge at scale. With Finova powering one in five UK mortgages, we’re proud to share their vision of embedding AI into the lending journey to transform the experience for underwriters and customers.”
Rowan Clayton, chief product officer at Finova, said: “This partnership reflects Finova’s commitment to solving real, day-to-day challenges for lenders, brokers and consumers. By integrating Sikoia’s AI-driven document intelligence into our lending platform, we’re cutting the delays caused by manual checks and document errors. It’s a tangible example of how we’re using emerging technologies to streamline the mortgage and savings journey. This is just the first step in our broader strategy to deliver intelligent, connected solutions across both the lender and broker ecosystems.”
