"We know the cost-of-living is having a real impact on buyers and the mortgage process is incredibly complex and it’s our responsibility to challenge that."
Skipton building Society has promoted Jen Lloyd to become head of product and propositions in its mortgage division.
After a successful interim period, Jen Lloyd takes up the role following Charlotte Harrison’s promotion to CEO of Skipton’s home financing division. Jen was previously the Society’s senior mortgage product lead.
Jen takes on the role with over 14 years at Skipton under her belt. Leaving education with a degree in politics and philosophy, she joined the building society in 2009 serving customers in the Colne branch before progressing to several roles in the marketing, strategy and product management teams.
Jen said: “I’m so pleased to be heading up Skipton’s home financing product team. It’s been such an exciting six months in the team. We’ve brought back the UK’s first 100% mortgage since 2008 to support first-time buyers trapped in the rental cycle and we’ve began tackling the mortgage jargon within our mortgage products to make it that bit simpler.
“But we have so many ideas in the pipeline in how we can work across the Skipton Group, utilising all the information available to us, and bring some real solutions to the market that make homeownership more obtainable. We know the cost-of-living is having a real impact on buyers and the mortgage process is incredibly complex and it’s our responsibility to challenge that.”
