"Technology is clearly important in this space, but we have not lost sight of the fact that within an often complex market it pays to have a person on hand to assist if necessary"
Using the platform, brokers can gain an almost instant decision on loans up to £15m and Shawbrook's short-term lending team have pledged to process all referrals within four hours.
Gavin Seaholme, head of sales at Shawbrook, said: “We’ve worked extremely hard to build a slick journey for our short-term offering within the E-AIP platform and I’m delighted with the results. We tested this enhancement with some of our broker partners prior to going live and received some positive feedback and suggestions for improvement, which we were able to implement prior to releasing to the rest of our panel.
"Technology is clearly important in this space, but we have not lost sight of the fact that within an often complex market it pays to have a person on hand to assist if necessary, and that’s something we retain across our proposition regardless of the investment we make in our platforms.”
Kris Corns, operations director for Crystal Specialist Finance, a Shawbrook accredited broker, commented: "For a market-leading lender to have such a strong online portal in the shape of Shawbrook's E-AIP is a great benefit to all of us at Crystal. To be able to quickly key on a case, to get real-time updates along with rapid decisions, means we can give more clients the journey and outcome they deserve. To have this smooth online process extended into the short-term Lending space just adds even more value."
