"I am looking forward to exploring ways in which we can improve our customer journey, as well as how we can enhance our product offering."
Together has promoted Michelle Walsh to head of intermediary sales for commercial finance.
Michelle will be managing the business development team across all commercial finance intermediaries.
She will be looking at ways to enhance the department’s processes to improve the experience of both intermediaries and their customers. This includes looking at product development, assessing gaps in the marketing where Together’s offering can meeting the needs and demands of customers.
She will also be working alongside other areas of the business such as marketing to help spread awareness about Together's specialist products.
Michelle was previously Together’s regional account manager for packaging partners in South Wales. She has 20 years’ experience in the industry, having held roles across Barclays, Octopus Group and Signature Property Finance.
Michelle said: “It is such an honour to be moving into this new position at Together. I am looking forward to exploring ways in which we can improve our customer journey, as well as how we can enhance our product offering.
“Building relationships with our intermediary partners has always been essential to us at Together, and I am excited to play a part in furthering this.
“We are facing challenging times in the market, but we hope to work closely with our partners and customers to find the right solutions and outcomes for all.”
Tanya Elmaz, director of intermediary sales at Together, said: “We couldn’t be happier to be announcing Michelle’s promotion to this role. She brings with her a wealth of experience, passion and knowledge which are a true assets to the company.
“Having worked in a variety of departments throughout her career, she has a very well-rounded view of all areas of the business; something that will help greatly as we continue to enhance our product offering and nurture relationships with our intermediary partners.
“Her promotion is a great example of Together’s dedication to its colleagues through filling senior roles internally. We have an incredibly healthy pipeline of talented people, which both supports colleague’s career aspirations and delivers benefits at all levels of the business.”
