Yorkshire Building Society has announced a "major mortgage transformation" - bringing its three separate mortgage businesses together under a single ‘Homes’ division.
The new division will unite the residential, specialist, buy-to-let and commercial mortgages lending functions under one roof — creating a streamlined, integrated experience for customers and brokers.
The Society says the decision will deliver a simpler processes, faster decisions, and more consistent outcomes.
The changes will also enable more development and innovation in ways similar to its £5K deposit mortgage, launched in 2024.
As part of the transformation, Tom Simpson (pictured) will become managing director of homes, leading the new division and overseeing strategy, proposition, and distribution across Yorkshire Building Society, Accord Mortgages, and YBS Commercial.
This includes oversight of mortgage advice and intermediary partnerships, ensuring a consistent approach to growth and customer experience across all brands.
The Yorkshire Building Society, Accord and YBS Commercial brands will remain, and Tom will join the Accord board.
As part of the transition, Angela Norman will continue as managing director of YBS Commercial, and Jeremy Duncombe will continue as managing director of Accord Mortgages, both playing key roles within the Homes leadership team.
Tom Simpson said: "I’m delighted to take on this new role at such an exciting time. By bringing together three successful businesses, we can deliver a simpler, more connected experience and respond quickly to changing needs. Our ultimate goal is to make home ownership easier and more accessible, and this transformation gives us the tools to do just that."
Simon Watson, chief customer officer, commented: "This transformation is about making life easier for our customers. By simplifying how we work and connecting our expertise, we can respond faster, innovate more effectively, and deliver mortgage solutions that truly make a difference. Whether it’s buying a first home, investing in property, or managing specialist needs, customers will benefit from a more joined-up approach. I’m delighted that Tom will lead this new function, bringing his experience and vision to ensure we deliver on our ambition to create a seamless, customer-focused service."
