Click2Check has announced the launch of an identity verification (IDV) service as part of its existing online platform.
Designed to streamline client onboarding, Click2Check’s IDV offering strengthens fraud protection and supports compliance with Know Your Customer rules and anti-money laundering requirements.
The new feature enables advisers to carry out passport and driving licence checks in minutes from their phone, without the need for any paperwork to be shared manually by the client.
On receiving an enquiry, the adviser sends their client a secure link via an automated email, which prompts them to carry out a 'liveness' check and submit two forms of photo ID for comparison. A consolidated report is then sent directly to the adviser to confirm whether the customer is who they say they are.
The service uses identity verification technology from Mitek to carry out the real-time liveness check. This enables it to automatically detect forged IDs, impersonation attempts and fraudulent applications.
According to the 2026 Fraudscape report from Cifas, 242,003 cases of identity fraud were filed by its members in 2025, accounting for 54% of all filings. 43 of these cases were in relation to mortgage applications, a rise of 43% from 2024.
David Jones, director at Click2Check, commented: “Manual ID checks rely heavily on staff training and judgement and it’s increasingly difficult to spot forgeries as the technology used to create them becomes ever more sophisticated.
“Our IDV service is a seamless, secure and frictionless process. Advisers can certify a client’s legitimacy within minutes prior to providing any advice. They can see exactly what the lender will see and be certain they are taking an FCA compliant and best practice approach to client verification as well as combating fraudulent activity.”
