Instamo has announced the launch of its new post-submission automation solution, FastAdmin.
Following the launch of FastSubmit, which enables advisers and administrators to autofill DIPs and full mortgage applications up to 10 times faster while saving an average of 26 minutes per case, FastAdmin tackles the next major bottleneck in the mortgage journey.
FastAdmin acts as an intelligent middle layer between lenders and broker CRMs, continuously monitoring lender systems after submission. It automates rate checks, case updates and mortgage offer checks, pushing structured data directly back into the firm's CRM via the Instamo API, while also providing an optional FastAdmin dashboard for monitoring, configuration and workflow management.
For rate monitoring, FastAdmin continuously checks every live mortgage application against that lender’s latest available products, giving advisers an automated rate monitoring service across every submitted case. Where a client becomes eligible for a lower rate from that lender before completion, FastAdmin identifies the opportunity, notifies the broker for approval and, once authorised, updates eligible cases in minutes.
This removes the need for advisers and administrators to manually review every application, making it practical to proactively move clients onto better rates where appropriate, helping
firms to demonstrate good customer outcomes for Consumer Duty purposes.
FastAdmin will be available to brokers from September through the Instamo FastAdmin Dashboard or via CRM API.
Freddie Savundra, founder of Instamo, commented: "When we started Instamo, our mission was simple: give advisers more time to advise by removing unnecessary administration. FastSubmit has already helped firms complete DIPs and full mortgage applications up to 10x faster, saving an average of 26 minutes per case. It’s exciting to see more solutions emerge in this space, competition drives innovation.
"Mortgage Admin does not end when you press submit – with FastAdmin, our analysis shows an average 4-6 hour time saving per case. By automating post-submission administration and seamlessly updating firms' existing CRMs, we're removing one of the biggest operational burdens in the mortgage process and giving advisers and administrators more time to focus on clients, not case management."
Mark Harrington, CEO of L&C, added: “At L&C, we're always looking for ways to improve the adviser experience and most importantly, the outcomes for our customers. FastSubmit has already delivered significant benefits by reducing manual rekeying, improving data accuracy and enabling our teams to submit mortgage applications faster. Less time spent on administration and fewer opportunities for keying errors means more time focused on helping customers secure the right mortgage.
“We're equally excited about the launch of FastAdmin. While FastSubmit transformed the application process, FastAdmin has the potential to deliver the same step change across post-submission administration by automating many of the repetitive tasks our teams carry out every day.
“We're pleased to continue supporting Instamo as they innovate in this space and develop practical solutions that improve efficiency, accuracy and ultimately deliver better outcomes for consumers."
