BEP Systems enhances client portals in response to Covid-19

BEP Systems has developed the functionality of borrower portals for two of its clients to extend their capability for self-service during the Covid-19 crisis.

Related topics:  Mortgages
Rozi Jones
8th April 2020
Chris Little BEP new
"It’s critical in this current time that we assist our customers to drive as much towards digital customer self-service as possible."

Working with Link Mortgage Services in the UK, BEP has added the ability to request a mortgage holiday along the government guidelines with a full online service request.

Another client asked BEP to add two more additional lending portfolios to their Apprivo2 Borrower Portal, allowing more of its customers to make a payment online to help reduce demand on existing call centres.

Steve Bowering, COO of BEP Systems, commented: “We were faced with a challenge of being able to offer our borrower portal customers the ability to request a payment holiday along the government guidelines at short notice – our team have reacted quickly and added this functionality to our Apprivo2 self-service portal in a matter of days.”

Chris Little, MD of BEP Systems, added: “It’s critical in this current time that we assist our customers to drive as much towards digital customer self-service as possible. The Apprivo2 Self-Service Borrower Portal is a highly configurable digital platform that is designed to cater for these types of needs rapidly. Once again, we have demonstrated our ability to react quickly to market demands.”

 

More like this
Latest from Property Reporter
Latest from Protection Reporter
CLOSE
Subscribe
to our newsletter

Join a community of over 30,000 intermediaries and keep up-to-date with industry news and upcoming events via our newsletter.