"We believe in supporting the education of intermediaries, by providing them with tools to provide the best possible service, knowledge and advice"
The website includes access to the Take Five toolkit, providing interactive tests to help spot fraudulent activity, helpful videos for intermediaries, and numerous visual supports to aid in staff training.
The launch of the website comes after a recent conference speech by Andrew Bailey, Chief Executive at the FCA, whereby he identified tackling financial crimes as one of the seven priority areas in the mortgage market to have the greatest impact on the sector.
Lisa Martin, development director at TMA, said: “Many of us have heard of, or have even personally experienced, unfortunate scenarios whereby friends, family or businesses have been subjected to targeted criminal, financial activity. At TMA, we believe in supporting the education of intermediaries, by providing them with tools to provide the best possible service, knowledge and advice to their customers.
“Whilst our advisers already provide expert advice to their clients, simplification and support is always hugely welcomed and our endorsement of the Take Five campaign is testament to our commitment to our directly authorised intermediaries.”
