"Our goal is to deliver more technology-focused information and services to support our member firms and their advisers"
- Riona Mulherin,director of marketing and operations at Paradigm
Paradigm has launched a new online Technology Hub collating information, opportunities and partnerships to help advisers get the most out of today’s available technology.
Within the Hub there is a section on innovative technology partners who can help advisers find the right products and services so they can enhance and protect their business.
The Hub looks at the following areas: planning, reporting, back office and online presence; mortgage sourcing; protection tech; equity release; mortgage innovation; and tools and companies to help protect and grow business.
Also included is a section on Artificial Intelligence (AI) which covers information provided by the regulator, lenders and providers on AI, its potential benefits and risks, how it might fit within advisers’ businesses, and how to adopt responsible and ethical practices when using it.
In addition, the Hub also highlights a specific cybercrime support section which includes articles, resources and commentary on how advisers and firms can help protect themselves and others against being victims of a cyber-attack.
The cybersecurity guides and information can also be shared directly with clients, helping firms to protect their customers ensuring they feel safe and comfortable when making important decisions about their finances.
Riona Mulherin,director of marketing and operations at Paradigm, commented: “The new Technology Hub brings together a range of resources available via Paradigm all in one place, delivering a more user-friendly experience and demonstrating our commitment to supporting firms in this important area. Through the Hub, our goal is to deliver more technology-focused information and services to support our member firms and their advisers, ultimately driving better outcomes for their clients.
“We can also signpost users to our various technology partners, many of which we have negotiated preferred terms with, so firms can get the right tech at the right cost.
“At the same time, our relationship managers can work with firms, to look at their needs in more detail, understand their requirements and see what tech might make a real difference to their business. This is something they are highly experienced in doing, working closely with firms to make crucial decisions on how technology can enhance their business operations.
“Indeed, the Hub has been designed to provide firms with everything they need in order to embrace technology, to save them time, money and to improve the overall customer experience. Over the coming year, the Hub will continue to expand, as we seek to explain potentially industry-changing AI solutions, and demonstrate to firms how they can harness the benefits these tools present.”
