Pepper Money expands broker wellbeing programme

The specialist lender's 2025 Retreat series offers a set of wellbeing events for the broker community.

Related topics:  Mental health,  Pepper Money
Rozi Jones | Editor, Financial Reporter
12th May 2025
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Pepper Money is expanding its broker wellbeing programme with its 2025 Retreat series, launching this month. Designed to tackle broker burnout and boost resilience, the set of wellbeing events for its partners in the broker community will offer expert-led sessions, networking and practical self-care strategies.

As part of Pepper Money’s ‘Be More You’ campaign to foster a healthier work-life balance for UK mortgage brokers, the events will feature practical tips on mindfulness, opportunities to share personal experiences and discussions about the unique challenges faced by brokers today. 

This year's Retreat series expands across London and Manchester, kicking off during Mental Health Awareness Week and continuing into the autumn.

Broker attendees can expect an agenda focused on self-care tips that can be implemented in their daily lives. This includes a 30-minute keynote entitled #SlowtheF***Down, from Emma Harris, CEO of Glow London. Emma challenges high-performers to step off the hamster wheel and reconnect with themselves. 

Additionally, a Q&A between Paul Adams, sales director at Pepper Money, and William Lloyd-Hayward, co-founder of the Mortgage Industry Mental Health Charter (MMHC), will discuss how to navigate mental health challenges in the mortgage industry.

Meanwhile, breathwork coach Jessie Laute will run guided sessions at this year’s opening event, Retreat North, on May 14th in Manchester. 

Paul Adams, sales director at Pepper Money, said: “Prioritising the wellbeing of our business partners is more than just talk – it requires real action. That’s why last year, we took the step of hosting our first broker Retreat, turning our commitment to wellbeing into a proactive, hands-on initiative that provided valuable support and placed our brokers at the heart of our plans. We’re proud to continue this initiative and expand it even further this year.  

“We know that many brokers operate as small businesses and must often go above and beyond, working outside of traditional hours to meet the needs of their clients. Recognising the daily challenges brokers face in supporting customers, and the sacrifices they often make to do so, we understand the significant impact this can have on their wellbeing.

“This year, we are committed to hosting at least two more events as part of our Retreat series, continuing our mission to support brokers’ resilience in a fast-paced and thriving mortgage market to feel empowered for whatever comes their way.

“With a lineup of expert speakers and practical exercises from a breathwork coach, these events are designed to provide invaluable tips and support for maintaining good health and excellence."

Liam Atkins, chief compliance officer at Simply, added: “Pepper Money’s 2024 Retreat provided a welcoming and relaxed environment to connect with peers, step away from the pressures of daily life as a broker, and learn from experts about how to look after our wellbeing.

“It’s refreshing to have a lender demonstrate that they understand and value us, not only professionally, but also personally. Hopefully this event acts as a trigger for people like me to make positive personal and corporate changes to help brokers have a better work-life balance.”

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