Just 41% of customers communicating through a chatbot found the interaction helpful.

Just 41% of customers communicating through a chatbot found the interaction helpful.
Eco Home includes a full-term ‘eco home’ discount of 1.14%.
Potential cuts are ‘firmly on the agenda’, former pensions minister Steve Webb warns.
PriceHubble helps providers and advisers make property and investment decisions based on data-driven insights.
The "Uber-style" timeline provides real-time updates on every stage of a client's application.
The company plans to scale its distribution reach and increase adviser education around specialist lending.
The average first-time buyer in the UK is 34, with a deposit of £24,500.
Five-year fixed rates now start from 4.74%.
Alex Upton, managing director of specialist mortgages and bridging at Hampshire Trust Bank, explores how the shape of the buy-to-let sector is changing and how brokers can lead the way...
Hamza brings over 12 years of experience in financial services strategy and digital banking transformation.
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