Tipton & Coseley Building Society has unveiled a new online application portal to support its mortgage operations.
The Society has adopted the Mast Origin Platform to manage each stage of the mortgage journey, improving its service to brokers and accelerating underwriting speeds.
The platform has been configured specifically for the Tipton, incorporating all its residential and buy-to-let product types. It integrates with third party systems to manage identity and credit checks, process valuation fees and instruct surveys.
Following a successful soft launch earlier this year, the Tipton is now encouraging intermediaries to register on the portal.
Chief commercial officer, Jason Newsway, said: “Through Mast we’ve been able to completely transform and modernise our mortgage proposition, overhauling the associated processes so it’s easier for brokers to do business with us.
“It paves the way for our Society to scale lending volumes, but without compromising on the high levels of service which brokers and their clients expect.
“Mast themselves highlight efficiency as one of the main advantages of their software and we’re already seeing this in terms of how quickly we can bring new products to market and respond to enquiries.
“There’s also much improved visibility as cases progress. Brokers can interact directly with a dedicated underwriter and be equipped to give immediate responses to clients wanting an update.”
Mast’s CEO, Joy Abisaab, added: “Mast was selected following a rigorous process because of our proven ability to deliver complex enterprise transformations and a platform purpose-built for modern lending. We do not provide generic software, we deliver infrastructure that gives lenders clarity, control and measurable operational improvement.
“Our platform raises standards across the lending journey, strengthening governance, increasing capacity and materially improving the experience for brokers and borrowers.
“We are pleased to be bringing another mutual live on Mast, further cementing our position as the most adopted cloud-native origination platform in the mutual sector and reinforcing the market’s shift towards modern lending infrastructure.”
