Castle Trust Bank upgrades broker portal

The new platform enables brokers to obtain multiple and bespoke quotes on the same case, as well as instant pricing and credit-backed DIP decisions.

Related topics:  Technology,  Castle Trust Bank
Rozi Jones | Editor, Financial Reporter
8th May 2025
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Castle Trust Bank has launched PULSE – a new upgraded application and processing platform for brokers.

PULSE, which stands for Providing Unbeatable Lending Service Every time, gives brokers the ability to obtain multiple and bespoke quotes on the same case, as well as instant pricing, terms and credit-backed DIP decisions.

The new portal will be quicker and easier for brokers to use, while additional internal operational enhancements and efficiencies have been introduced to accelerate processing and the time taken between DIP and completion.

The PULSE portal has been developed in collaboration with cloud-based mortgage and savings software provider, Finova, with whom Castle Trust Bank already has a long-standing relationship. PULSE uses Finova’s cloud-based core banking system, Finova Lending.

Anna Lewis, commercial director at Castle Trust Bank, said: “At Castle Trust Bank, we are continually striving for ways to enhance our award-winning bridging proposition and the launch of PULSE is a big step forward in the experience we deliver for brokers. The new platform offers a slick user journey, only asking pertinent questions and enabling brokers to obtain multiple quotes on the same case. It also delivers instant pricing, immediate terms and instant credit-backed DIP decisions. 

“I really believe that the launch of PULSE, combined with our innovative product range, is going to be a game changing moment for any brokers involved in bridging lending.”

Richard Marsh, chief operating officer at Finova, added: “We’re thrilled to continue our journey with Castle Trust Bank, a frontrunner in flexible lending solutions. Our award-winning customisable Finova Lending software is primed to support its lending offering and allow Castle Trust to continue its growth trajectory and maximise efficiencies. We have already seen great success with Castle Trust’s integration of our platforms and are confident that this new partnership will only strengthen our collaboration.

“We have built Finova Lending to improve speed to market, allowing lenders to scale their businesses and manage their own product changes quickly and independently. We’re proud to report that we already have 24 clients currently using this product with 3 more launching in the next quarter.”

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