Related topic: Regulation

Firms can now apply for permission to provide targeted support.

HM Treasury has just opened a consultation that could fundamentally change who pays when appointed representatives get complaints wrong. Jonathan Newell, co-founder and CEO of BareRock...

The changes aim to close gaps in consumers’ credit files and improve credit information sharing across lenders.

Trudy Woolf, director of lender services at e.surv, says that with commonhold reform on the policy agenda, tenure change is not just a consumer rights issue but a reconfiguration of...

The combined following of their Instagram accounts was 4.5 million.

Dave Harris, CEO at more2life, says the FCA chief executive's recent comments on later life lending suggest a shift towards judging firms on the quality of their decisions, with fewer...

Sebastian Murphy, group director at JLM Mortgage Services, says if Consumer Duty is to carry more regulatory weight, then it must shape behaviour across the entire mortgage and...

Safeguards were not applied to transactions involving more than 1.14 million new payees, with payments totalling approximately £6.9 billion.

Concerns of embarrassment, awkwardness and annoying customers are often perceived barriers to asking such questions.

The Tribunal found that it was appropriate for the FCA to impose penalties of £265,071 on Burdett and £47,600 on Goodchild.