"There is a customer that your broker is trying to find a solution for, be honest with them and treat them as you would like to treated."
FR: What area do you cover?
West Midlands and some key accounts in London.
FR: If you had one ‘top tip’ for life as a BDM, what would it be?
Always remind yourself there is a customer that your broker is trying to find a solution for, be honest with them and treat them as you would like to treated.
FR: How do you pass the time on the road - books, podcasts, audiobooks?
When I am driving in between meetings I either listen to a variety of music from classical to Bowie or Test Match Special if England are playing. I find rail travel more productive as I can catch up on emails and phone calls.
FR: What’s one thing you wish all brokers knew?
The value that a manual underwriting lender can add to their business. If you have a non-straight-forward case you’re finding difficulty placing – get in touch.
FR: A quick email on Monday or a phone call in the afternoons - how can brokers contact you?
Either is good whichever works best for the broker as ultimately that’s who I am here for. I am also supported by a brilliant telephone BDM team in head office.
FR: And lastly - what’s your favourite place to stop for a coffee when you’re between meetings?
Anywhere that sells a decent green tea. Pret tends to be my go-to place when I am in London.
