Just 41% of customers communicating through a chatbot found the interaction helpful.

Just 41% of customers communicating through a chatbot found the interaction helpful.
Only 40 financial adviser specialists are currently accredited in family law.
The FSCS is predicting fewer claims in the life distribution & investment intermediation (LDII) class.
Samantha has held previous roles at Dudley Building Society and LiveMore Capital.
Industry experts predict that rising inflation could curb future Bank Rate cuts this year.
Pill says the quarterly pace of 0.25% Bank Rate cuts seen since last summer is too rapid given the inflation outlook.
Simon will lead teams responsible for mortgages, savings and marketing and digital channels.
One in ten people have no cash savings at all, and another 21% have less than £1,000 to draw on in an emergency.
Northern Ireland, Wales and Scotland see strongest annual price growth.
Three new categories have launched this year to help the Awards reach an even wider group of women and businesses.
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