Benjamin
Austin

An unexpected introduction to mortgages
Benjamin's story so far...

Benjamin Austin was serving a customer at Moss when a career he had never considered came into view. The customer was Landmark Private Finance's managing director, who liked his approach and later offered him the chance to join the business. Benjamin withdrew from graduate recruitment processes and took the opportunity.

He had worked at Moss since 16, balancing university with retail and progressing into management. Joining Landmark in September 2024 meant starting again in administration, with no financial services experience. He completed CeMAP within two months while working full time and became the firm's youngest mortgage broker in January 2026.

In the first nine months of that year, Benjamin made 105 mortgage and protection submissions, representing £32.36 million in mortgage lending and more than £170,000 in associated revenue. Four of those mortgages were above £1 million, together accounting for more than £5.6 million of lending.

Having learned the process from administration onwards, he now helps colleagues with case management, submissions and rate tracking. He trains new starters, supports internal assessments and contributes to the developing administration team in India. Benjamin also helps run the firm's Developers & Landlords Academy, shaping content and presenting to investors. His next aim is management, bringing together his client experience and an interest in helping other advisers find their own way into the role.