Ismail Azam's first months in mortgage advice were far from easy, but he kept learning. Since joining L&C as a trainee in 2024, he has exceeded his target, won Rising Star awards and begun helping colleagues build confidence in protection and later life lending.
"I want my success measured not only by my own achievements, but by the people I help develop."
Property first appealed to Ismail Azam as a way to find the financial security he had missed growing up. Inspired by property programmes and his uncle's work as a developer, he bought his first rental property shortly before graduating. Recruitment helped him expand his property interests, though he was still looking for work he found fulfilling.
A trainee mortgage adviser advert in January 2024 caught his attention. The early months were difficult: in his second month, he ranked bottom for applications submitted. He kept learning, qualified by month seven and, in his first qualified year, submitted £342,000 against a £200,000 target, reaching first place in his section.
In 2026, he won L&C's Rising Star award and then the British Mortgage Awards Rising Star award. He has also presented a webinar for people buying their first home and contributed to consumer guides, helping explain a process he knows can feel overwhelming.
Sharing what he learns has become part of his work. Ismail built a resource on lenders serving older borrowers and created protection training using real calls. He now supports colleagues moving into qualified advice and sits on L&C's Adviser Committee. Further qualifications and a proposed mortgage and protection division are next, giving him more scope to develop the people around him.