Robyn
James

Creating a new build proposition
Robyn's story so far...

Robyn James was still a teenager when she found her way into mortgage advice. After college, she joined a mortgage and financial advice firm as an administrator, became interested in the client conversations around her and completed CeMAP by 19.

At 20, she took her first role working for herself with TRA. By her second year, she had achieved the business's highest sales performance, later generating more than £100,000 of business annually. Moving to The Right Mortgage gave her a different opportunity: helping other advisers develop what they could offer.

Within six weeks of joining, Robyn spotted a gap in the network's new build support and put forward an idea. She spent time with housebuilders, lenders, advisers, surveyors and conveyancers to understand what a useful proposition needed. Less than six months later, TRM New Build was ready. At its September launch, 25 advisers gained accreditation through training she had designed and delivered.

Robyn has also supported a new specialist lending colleague, taken on extra responsibilities around her manager's maternity leave and contributed feedback on the network's software. Seven years into her career, she wants to keep developing her experience in growth and product development, with a board role as a longer term goal. She also hopes her own route will encourage more young women to consider the industry.