Christine Chau didn't know what a second charge mortgage was when Tandem first approached her. Three years after designing the architecture behind its broker integrations, she is a senior engineer who still works closely with the people using the platform and helps colleagues understand how it all fits together.
"Understanding the purpose behind the systems we build is just as important as understanding the technology itself."
When Christine Chau was approached about joining Tandem, she didn't yet know what a second charge mortgage was. She had built software across sectors as varied as agriculture, oil and gas, advertising and cybersecurity training. Banking offered another chance to learn how a different industry worked.
The learning curve was steep, but responsibility came early. In 2023, while still on probation as a software engineer, Christine designed the architecture that allowed multiple brokers to connect directly with Tandem's Connect V2 system. Three years later, that original design remains the foundation for further development.
Now a senior software engineer, she is still the platform's broker subject matter expert. Working directly with brokers and intermediaries has helped her understand the people using what her team builds, as well as the technology itself. She brings that experience into development discussions, looking for ways to simplify applications and make everyday tasks easier.
Christine also enjoys explaining the team's work to colleagues across the business. Completing Tandem's Leadership Programme and Women in Leadership course has supported that side of her development, giving her more confidence to speak up and represent others. She wants to keep combining technical work with leadership, strengthen her knowledge of mortgages and help more women see a place for themselves in financial services technology.